About The Upgrade Weekly
Are you obsessed with hotels? I am.
I grew up in the hospitality industry as part of the family that owned Outrigger Hotels for 4 generations.
I have spent my entire career, 18 years, in the hospitality industry - running the experiential travel departments for Exclusive Resorts and Inspirato, and founding a luxury travel agency - Alpenglow Travel.
I’ve stayed in the properties, been in the board rooms, and met industry titans. I travel like I breathe - voraciously and usually with my children.
What gets published here are my hot takes and deep dives - the real hierarchy of room categories, how hotels decide who gets upgraded, which “exclusive” perks are actually exclusive, and what the industry doesn’t advertise, historical/economic info and trip reports.
Free subscribers get:
The Upgrade Weekly on Tuesday — which contains Pre-Departure (personal essays and industry hot takes), the Room Report (my own travels and hotel reviews), the Lobby Bar (industry news)
Access to the full archive
Paid subscribers get:
Everything above, plus deeper access: trip itineraries, property-specific guides, and recommendations I’d only share with a client.
Working with me is like Global Services for hotel travel
If you spend real money on travel and want to get more out of it, this is worth your inbox.
