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Joe Giessinger's avatar

I really like that this follow-up actually changed your mind in places without becoming a walk-back. As access and technology get easier to replicate, it seems like the advisor’s value increasingly has to come from judgment, curation and how well they actually know the client.

Mattia Ferro's avatar

One of the most balanced pieces I’ve read on Fora, Anne Marie. Thank you for following up instead of just landing the hot take.

I’ll add a view from the other side of the Atlantic. I’m a Fora Pro, based in Europe, and the platform genuinely solves a lot. But your line on Errors and Omissions is exactly where my doubts sit, and it’s sharper here than in the US.

In Europe the sale of travel is heavily regulated. The Package Travel Directive can turn an advisor who combines a couple of components into the legal “organiser” of a package, with liability for the whole trip and a mandatory insolvency-protection obligation on top. That’s a different risk profile than an IATA number covers.

So my open questions as a Pro over here: does Fora’s E&O actually extend to European advisors and European clients, and under which law? And how does it sit alongside the Directive’s organiser liability and bonding requirements?

The tech is the best in the industry. I just think the American model meets a very different legal reality once it crosses into the EU, and insurance is where that gap shows first.

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